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The Challenge

Many businesses struggle to provide instant, accurate responses to customer inquiries about their products or services. Manual responses are time-consuming, and maintaining up-to-date information across different platforms can be challenging. This is especially true for businesses with dynamic inventory or listings that change frequently.

With Nekt, companies can automate their customer service by connecting their data sources, organizing information into structured formats, and feeding it directly into AI-powered assistants. Even without technical expertise, teams can set up automated pipelines that keep their AI assistants informed with the latest data.

Once the data foundation is established, businesses can create custom AI assistants that provide instant, accurate responses to customer inquiries. These assistants can be deployed on popular messaging platforms like WhatsApp, offering a seamless experience for both businesses and their customers.

Data Integration

Connect with any data source, from XML files to CRM systems.

Data Transformation

Transform and consolidate data using simple, browser-based tools.

AI Integration

Connect your structured data to AI platforms for intelligent responses.

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Customer success story

Rede Uno, a leading real estate agency, wanted to make their property listings accessible in a smart, conversational way — directly via WhatsApp. They needed a solution that could handle their dynamic property data from Imobzi and XML sources, and provide instant, accurate responses to potential clients.

With Nekt, they were able to:

  • Connect and organize their data from Imobzi and XML sources
  • Create a clean, consolidated property database using SQL
  • Configure automated pipelines to keep their data up-to-date
  • Set up a destination to OpenAI Vector Stores
  • Create a custom AI assistant connected to WhatsApp

The result was a fully functional, real-time property assistant that helps clients get instant information about available properties, without any manual intervention from the sales team.

Check the full interaction in our LinkedIn post!